Cookie Policy
Last Updated: May 15, 2024
1. Introduction
EUROTRACE ("we," "our," or "us") uses cookies and similar technologies on our website and tobacco tracking and tracing system (collectively, the "Service"). This Cookie Policy explains how we use cookies, what types of cookies we use, and how you can control them.
By using our Service, you consent to the use of cookies as described in this Cookie Policy. If you do not accept the use of cookies, please disable them as explained below, but note that certain features of our website may not work correctly.
2. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies can be "persistent" or "session" cookies.
Persistent cookies remain on your device after you close your browser until they expire or you delete them. They are used to remember your preferences for the next time you visit.
Session cookies are temporary and are deleted from your device once you close your browser. They help websites to identify users as they navigate through the site.
3. How We Use Cookies
We use cookies for various purposes, including:
3.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable basic functions like page navigation, secure areas access, and authentication. The website cannot function properly without these cookies.
Examples of essential cookies we use:
- Session cookies for user authentication and security
- Load balancing cookies to distribute server load
- Cookies that remember your preferences and settings
3.2 Functional Cookies
These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples of functional cookies we use:
- Cookies that remember your preferred language or region
- Cookies that remember your custom settings
- Cookies that help with form completion
3.3 Analytical Cookies
These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This helps us improve the way our website works.
Examples of analytical cookies we use:
- Google Analytics cookies to track user behavior on our website
- Cookies that measure how long you stay on our website
- Cookies that track which pages are most popular
3.4 Performance Cookies
These cookies collect information about how visitors use our Service, such as which pages visitors go to most often and if they receive error messages. They help us improve the performance of our Service.
Examples of performance cookies we use:
- Cookies that monitor website performance
- Cookies that identify bottlenecks in our Service
- Cookies that help us test different versions of our Service
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and to deliver advertisements on and through the Service.
Examples of third-party cookies we use:
- Google Analytics for tracking website usage and user behavior
- Google reCAPTCHA for security purposes
- Cloud provider cookies for infrastructure and service delivery
- Social media cookies to enable sharing and engagement features
5. Specific Cookies We Use
Here's a detailed list of some of the cookies that we use on our Service:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| eurotrace_session | Essential | Maintains user session and authentication | Session |
| eurotrace_preferences | Functional | Stores user preferences and settings | 1 year |
| _ga | Analytical | Google Analytics cookie for distinguishing users | 2 years |
| _gid | Analytical | Google Analytics cookie for identifying unique users | 24 hours |
| _gat | Performance | Google Analytics cookie for throttling request rate | 1 minute |
| eurotrace_csrf | Essential | Helps prevent Cross-Site Request Forgery attacks | Session |
| cookie_consent | Essential | Stores your cookie consent preferences | 1 year |
6. How to Control Cookies
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our website might no longer be fully accessible.
6.1 Browser Controls
Most browsers allow you to control cookies through their settings. These settings are typically found in the "Options," "Preferences," or "Settings" menu of your browser. Here's how to access these settings in common browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Site permissions > Cookies and site data
6.2 Cookie Consent Tool
When you first visit our website, you'll be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
6.3 Third-Party Opt-Out Tools
For cookies set by third-party services like Google Analytics, you can opt out by visiting their respective websites:
- Google Analytics: Google Analytics Opt-out Browser Add-on
7. Do Not Track Signals
Some browsers incorporate a Do Not Track (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. We currently do not respond to DNT signals. However, you can usually choose to adjust your browser settings to block cookies as described above.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Cookie Policy. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@eurotrace.com
Phone: +44 (0) 20 1234 5678
Address: EUROTRACE Ltd., 123 Compliance Street, London, EC1A 1BB, United Kingdom
10. More Information
To find out more about cookies and how they are used on the internet, you may find the following links useful: